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- 2022, the Year of Growth
2022 began with a crew of 150. Now, 362 days later, FLYR Labs finds itself 600 strong. That’s what we call growth!
While FLYR is a revenue management company first and foremost, 2022 has shown how our data, deep learning, and visualization technologies unlock unprecedented value across a broad range of commercial decisions for our customers. One CEO even refers to us as his “Bloomberg terminal for the airline,” solidifying our title as The Revenue Operating System®.
On the heels of announcing $150 Million in Series C funding and the acquisitions of FareDirect and xCheck in late 2021, FLYR expanded in 2022 into ancillary revenue management, cargo revenue management, and alignment of pricing decisions with marketing channels to achieve total revenue optimization.
With crew members all over the world, FLYR also celebrated the opening of five global office locations in Los Angeles, San Francisco, Dallas, Amsterdam, and Krakow. Our Growth team attended more than 35 industry conferences and events on almost every continent, but our best get-together of the year was our inaugural Takeoff 22 crew member conference in Amsterdam in April. Our global team was able to meet in person for three days of knowledge sharing, planning, and collaboration – and a little bit of celebrating.
Shortly after our company conference, we continued our expansion with the acquisition of Newshore in July, helping bridge the gap between dynamic offer and pricing decisions and the customer experience. The Barcelona-based software company’s retailing, customer management, and content management capabilities can live alongside legacy reservation systems and help airlines unlock their direct sales, ancillary offers, and personalized content to increase conversion and customer satisfaction.
We announced the acquisition of Pribas in September, enabling dynamic offer and order management capabilities within The Revenue Operating System. Pribas, based near Frankfurt, Germany, enables next-generation inventory and order control without the need to perform a “big bang” transition away from legacy reservation systems and communication standards.
Having developed powerful core technologies that enable revenue management for airlines around the world, we recognize those technologies’ potential for the wider travel and transportation industry. In October, we took a huge step towards that vision by acquiring UK-based Pace Revenue. Pace has developed industry-leading revenue optimization and decision intelligence for hotel and lodging companies, making for a natural extension of The Revenue Operating System.
Even as Artificial Intelligence was ignored or deprioritized by others, FLYR has continuously invested in deep learning research, production-grade infrastructure, and partnerships that incorporate new sources of information. With commercial leaders’ desire for AI at the center of commercial decision making all but inevitable, FLYR is ready to deliver.
Our global technology partnership with 3Victors, Inc., announced in January, is a great example of our focus on innovation, ingesting real-time travel data to enable more accurate forecasts and pricing strategies that optimize revenue performance and confidently inform commercial decisions. We further added to our supply of contextual data in March through a partnership with Infare.
In November we also received industry recognition for our commitment to innovation and the results achieved when we were awarded Innovation of the Year at the CAPA World Aviation Summit and Awards for Excellence in Gibraltar, walking in the footsteps of innovators such as Singapore Airlines.
In the spirit of our “Partner First, Vendor Second” belief that sits at the foundation of our business, we signed a collaborative partnership with the Investment Promotion Agency Qatar (IPA Qatar) to advance the technological transformation of the transportation sector, including a planned FLYR office in Doha and a relentless focus on accelerating the digitization of Qatar’s transportation sector.
We added to our partnership spirit by joining up with customer-airlines around the world. In June we announced our partnership with JetBlue Airways to provide the low-cost carrier with more accurate and intuitive revenue optimization across business operations using context-rich, real-time data and analytics.
In September, we added Avianca, one of Latin America’s leading airlines, to our portfolio. On a quest to modernize commercial decision-making under a unified set of data intelligence, revenue management, and e-commerce capabilities, Avianca was a perfect fit with our capabilities and vision.
And in October, we announced our strategic partnership with LOT Polish Airlines by contextualizing data into one easy-to-navigate interface for Poland’s flag carrier, bringing one of the world’s oldest operating airlines into the next generation of revenue optimization.
These and many not yet announced new customers naturally meant significant additions to our team. FLYR hired 220 new crew members in 2022 outside of the addition of Newshore, Pribas, and Pace Revenue teams. Some of our key hires included Vice President of People, Talent, and Workplace Betsy Campbell-Barth; Chief Technology Officer Gene Drabkin; and Chief Financial Officer Steve Schoch.
With 2022 centered on growth, 2023 will be the year where we scale our execution, deploying our Revenue Operating System with more customers than ever before and becoming the decision intelligence that underpins commercial decisions for the world’s largest travel and transportation companies. We haven’t reached cruising altitude yet!
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